Okay, for anyone who works in tech support, the moment where someone on the phone says or does something so stupid, you swear on a stack of Bibles over your Grandmother’s grave that your brain had either exploded or actually walked out, slamming the door to your skull behind it, and caught a cab to JFK for the next flight to Amsterdam. I kid you not, you do hear a small explosion inside your head. Unfortunately for people working in tech support, this means some days sound more like the Gaza Strip right about this time, instead of downtown Phoenix.
We deal with it, because it is part of the job. However, here are some great spots from Intel that give an example to just the sort of things we deal with. http://www.intel.com/business/enterprise/emea/eng/vpro/pebkac.htm
Its a good laugh! Enjoy!
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